Privacy Policy

At CNSNAP ICU, accessible from https://www.cnsnap.icu, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP ICU and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

As a reverse purchasing agent, we collect information necessary to facilitate your sourcing and shipping requirements from China. This includes:

• Personal identification information: Name, email address, phone number, and physical shipping address.
• Transaction data: Details about products you wish to purchase, order history, and payment confirmation details.
• Communication data: Records of your correspondence with our team across various languages and platforms.
• Technical data: IP addresses, browser types, and interaction data when you visit our website.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our sourcing and purchasing services.
• Improve, personalize, and expand our website functionality.
• Understand and analyze how you use our website to better serve your sourcing needs.
• Process your transactions and manage your international shipments.
• Communicate with you regarding order status, logistics, and customer support.
• Find and prevent fraudulent activities.

3. Log Files

CNSNAP ICU follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. Cookies and Web Beacons

Like any other website, CNSNAP ICU uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Sharing Your Information

We do not sell or trade your personal information to third parties. However, to fulfill our role as your purchasing agent, we may share necessary data with:

• Logistics and shipping partners to ensure delivery of your goods.
• Customs authorities as required by international trade regulations.
• Payment processors to securely handle your transactions.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use secure servers and industry-standard encryption to protect your data during the sourcing and shipping process.

7. Your Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data.